Reviews

We stayed at L'Hermitage in Aug. 2008, just two months after it opened. It is a very sleek, modern hotel in a great location in downtown Vancouver. Because it was so new, the staff seemed to still be figuring things out. For example, we weren't able to check into our room the first night for over an hour after the guaranteed check-in time. To make up for this, the staff comped a round of drinks for us at their wonderful guest lounge on the 5th floor. The website did not do this place justice . there's a beautiful rooftop pool and hot tub and the rooms are large and luxuorious. Very nice breakfast and afternoon h'or doeurve buffets are included in the price. The staff was very friendly and made sure that all of our needs were met. I would highly recommend this hotel to anyone looking to be pampered in Vancouver!
We will use this again. We stayed on 3 separate occasions in quick succession. The staff were always helpful, charming and friendly, the rooms elegant and spacious (wonderful bathrooms) and the location was great, particularly if you are flying in (2 blocks down from Vancouver City Centre station on the Canada Line. Don't even think about a cab, on a Sunday when there is no $5 surcharge it cost under $6 for my wife and me to get to the airport. Heathrow and London Underground hang your heads in shame). Treat yourself to the $17.50 breakfast buffet, it must be the best "posh" value in Vancouver !
We are a family of 5 and had an extremely comfortable 4 night stay in their 2 bedroom suite. Kudos to Jean-michel & Hippo, Raymond, Elaisha, Mitch and a super housekeeping team for being so helpful and friendly. We felt most at home and strongly recommend to all who plan to visit Vancouver. Great location with Japadog and Viet-Sub eateries and Sears, Hudson Bay, Holt Renfrew nearby. Easy access to the main attractions. The team deserves a great pat on their backs for their great work attitude. Special thanks to Jean-michel for going out of your way for us.
This is a really great hotel - near new, small boutique style, great rooms more like small apartments with full kitchens. Fantastic pool and sun deck. Not a gripe, but you should know this hotel does not have room service - wasn't an issue for me, but may be for some travellers. great location - close to everything! Really reasonably priced compared to the other hotel i stayed in during my stay in Vanvouver.
My stay at L'Hermitage exceeded that of any other I have ever had in Vancouver. I have stayed at many of the better hotels downtown while visiting this great city over the past 15 years. The staff were extraordinarily friendly and helpful without being overbearing. A great experience I will be recommending to friends, family and business colleagues. Thank you L'Hermitage.
The front desk was fantastic. Check in and check out were a breeze as they let me spend more time with my family and getting to the wedding. It was the perfect end to our wedding night, the room was top notch! Thanks!
The amenities, breakfast buffet and service at this hotel are excellent. Concierge helped us reserve a table at a great restaurant nearby (Goldfish) and we used the bikes to see Stanley Park.
If and when I visit Canada again this hotel will be a definite. It is great!

Summary

This hotel cannot be recommended highly enough because the location is so great and close to everything downtown. Not only this but the hotel staff were friendly and so helpful when catering to every need.