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Mar 14

Multi-Agent Large Language Models for Conversational Task-Solving

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their potential in reasoning tasks and creative endeavors, an analysis of their limitations concerning the conversational paradigms and the impact of individual agents is missing. It remains unascertained how multi-agent discussions perform across tasks of varying complexity and how the structure of these conversations influences the process. To fill that gap, this work systematically evaluates multi-agent systems across various discussion paradigms, assessing their strengths and weaknesses in both generative tasks and question-answering tasks. Alongside the experiments, I propose a taxonomy of 20 multi-agent research studies from 2022 to 2024, followed by the introduction of a framework for deploying multi-agent LLMs in conversational task-solving. I demonstrate that while multi-agent systems excel in complex reasoning tasks, outperforming a single model by leveraging expert personas, they fail on basic tasks. Concretely, I identify three challenges that arise: 1) While longer discussions enhance reasoning, agents fail to maintain conformity to strict task requirements, which leads to problem drift, making shorter conversations more effective for basic tasks. 2) Prolonged discussions risk alignment collapse, raising new safety concerns for these systems. 3) I showcase discussion monopolization through long generations, posing the problem of fairness in decision-making for tasks like summarization. This work uncovers both the potential and challenges that arise with multi-agent interaction and varying conversational paradigms, providing insights into how future research could improve the efficiency, performance, and safety of multi-agent LLMs.

An Empirical Study on Developers Shared Conversations with ChatGPT in GitHub Pull Requests and Issues

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an assistant in collaborative coding remains largely unexplored. In this paper, we analyze a dataset of 210 and 370 developers shared conversations with ChatGPT in GitHub pull requests (PRs) and issues. We manually examined the content of the conversations and characterized the dynamics of the sharing behavior, i.e., understanding the rationale behind the sharing, identifying the locations where the conversations were shared, and determining the roles of the developers who shared them. Our main observations are: (1) Developers seek ChatGPT assistance across 16 types of software engineering inquiries. In both conversations shared in PRs and issues, the most frequently encountered inquiry categories include code generation, conceptual questions, how-to guides, issue resolution, and code review. (2) Developers frequently engage with ChatGPT via multi-turn conversations where each prompt can fulfill various roles, such as unveiling initial or new tasks, iterative follow-up, and prompt refinement. Multi-turn conversations account for 33.2% of the conversations shared in PRs and 36.9% in issues. (3) In collaborative coding, developers leverage shared conversations with ChatGPT to facilitate their role-specific contributions, whether as authors of PRs or issues, code reviewers, or collaborators on issues. Our work serves as the first step towards understanding the dynamics between developers and ChatGPT in collaborative software development and opens up new directions for future research on the topic.

Therapy as an NLP Task: Psychologists' Comparison of LLMs and Human Peers in CBT

Wider access to therapeutic care is one of the biggest challenges in mental health treatment. Due to institutional barriers, some people seeking mental health support have turned to large language models (LLMs) for personalized therapy, even though these models are largely unsanctioned and untested. We investigate the potential and limitations of using LLMs as providers of evidence-based therapy by using mixed methods clinical metrics. Using HELPERT, a prompt run on a large language model using the same process and training as a comparative group of peer counselors, we replicated publicly accessible mental health conversations rooted in Cognitive Behavioral Therapy (CBT) to compare session dynamics and counselor's CBT-based behaviors between original peer support sessions and their reconstructed HELPERT sessions. Two licensed, CBT-trained clinical psychologists evaluated the sessions using the Cognitive Therapy Rating Scale and provided qualitative feedback. Our findings show that the peer sessions are characterized by empathy, small talk, therapeutic alliance, and shared experiences but often exhibit therapist drift. Conversely, HELPERT reconstructed sessions exhibit minimal therapist drift and higher adherence to CBT methods but display a lack of collaboration, empathy, and cultural understanding. Through CTRS ratings and psychologists' feedback, we highlight the importance of human-AI collaboration for scalable mental health. Our work outlines the ethical implication of imparting human-like subjective qualities to LLMs in therapeutic settings, particularly the risk of deceptive empathy, which may lead to unrealistic patient expectations and potential harm.

Peer Review as A Multi-Turn and Long-Context Dialogue with Role-Based Interactions

Large Language Models (LLMs) have demonstrated wide-ranging applications across various fields and have shown significant potential in the academic peer-review process. However, existing applications are primarily limited to static review generation based on submitted papers, which fail to capture the dynamic and iterative nature of real-world peer reviews. In this paper, we reformulate the peer-review process as a multi-turn, long-context dialogue, incorporating distinct roles for authors, reviewers, and decision makers. We construct a comprehensive dataset containing over 26,841 papers with 92,017 reviews collected from multiple sources, including the top-tier conference and prestigious journal. This dataset is meticulously designed to facilitate the applications of LLMs for multi-turn dialogues, effectively simulating the complete peer-review process. Furthermore, we propose a series of metrics to evaluate the performance of LLMs for each role under this reformulated peer-review setting, ensuring fair and comprehensive evaluations. We believe this work provides a promising perspective on enhancing the LLM-driven peer-review process by incorporating dynamic, role-based interactions. It aligns closely with the iterative and interactive nature of real-world academic peer review, offering a robust foundation for future research and development in this area. We open-source the dataset at https://github.com/chengtan9907/ReviewMT.

Plug-and-Play Policy Planner for Large Language Model Powered Dialogue Agents

Proactive dialogues serve as a practical yet challenging dialogue problem in the era of large language models (LLMs), where the dialogue policy planning is the key to improving the proactivity of LLMs. Most existing studies enable the dialogue policy planning of LLMs using various prompting schemes or iteratively enhance this capability in handling the given case with verbal AI feedback. However, these approaches are either bounded by the policy planning capability of the frozen LLMs or hard to be transferred to new cases. In this work, we introduce a new dialogue policy planning paradigm to strategize LLMs for proactive dialogue problems with a tunable language model plug-in as a plug-and-play dialogue policy planner, named PPDPP. Specifically, we develop a novel training framework to facilitate supervised fine-tuning over available human-annotated data as well as reinforcement learning from goal-oriented AI feedback with dynamic interaction data collected by the LLM-based self-play simulation. In this manner, the LLM-powered dialogue agent can not only be generalized to different cases after the training, but also be applicable to different applications by just substituting the learned plug-in. In addition, we propose to evaluate the policy planning capability of dialogue systems under the interactive setting. Experimental results demonstrate that PPDPP consistently and substantially outperforms existing approaches on three different proactive dialogue applications, including negotiation, emotional support, and tutoring dialogues.