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Mar 14

Explainable Deep Behavioral Sequence Clustering for Transaction Fraud Detection

In e-commerce industry, user behavior sequence data has been widely used in many business units such as search and merchandising to improve their products. However, it is rarely used in financial services not only due to its 3V characteristics - i.e. Volume, Velocity and Variety - but also due to its unstructured nature. In this paper, we propose a Financial Service scenario Deep learning based Behavior data representation method for Clustering (FinDeepBehaviorCluster) to detect fraudulent transactions. To utilize the behavior sequence data, we treat click stream data as event sequence, use time attention based Bi-LSTM to learn the sequence embedding in an unsupervised fashion, and combine them with intuitive features generated by risk experts to form a hybrid feature representation. We also propose a GPU powered HDBSCAN (pHDBSCAN) algorithm, which is an engineering optimization for the original HDBSCAN algorithm based on FAISS project, so that clustering can be carried out on hundreds of millions of transactions within a few minutes. The computation efficiency of the algorithm has increased 500 times compared with the original implementation, which makes flash fraud pattern detection feasible. Our experimental results show that the proposed FinDeepBehaviorCluster framework is able to catch missed fraudulent transactions with considerable business values. In addition, rule extraction method is applied to extract patterns from risky clusters using intuitive features, so that narrative descriptions can be attached to the risky clusters for case investigation, and unknown risk patterns can be mined for real-time fraud detection. In summary, FinDeepBehaviorCluster as a complementary risk management strategy to the existing real-time fraud detection engine, can further increase our fraud detection and proactive risk defense capabilities.

Challenges and Complexities in Machine Learning based Credit Card Fraud Detection

Credit cards play an exploding role in modern economies. Its popularity and ubiquity have created a fertile ground for fraud, assisted by the cross boarder reach and instantaneous confirmation. While transactions are growing, the fraud percentages are also on the rise as well as the true cost of a dollar fraud. Volume of transactions, uniqueness of frauds and ingenuity of the fraudster are main challenges in detecting frauds. The advent of machine learning, artificial intelligence and big data has opened up new tools in the fight against frauds. Given past transactions, a machine learning algorithm has the ability to 'learn' infinitely complex characteristics in order to identify frauds in real-time, surpassing the best human investigators. However, the developments in fraud detection algorithms has been challenging and slow due the massively unbalanced nature of fraud data, absence of benchmarks and standard evaluation metrics to identify better performing classifiers, lack of sharing and disclosure of research findings and the difficulties in getting access to confidential transaction data for research. This work investigates the properties of typical massively imbalanced fraud data sets, their availability, suitability for research use while exploring the widely varying nature of fraud distributions. Furthermore, we show how human annotation errors compound with machine classification errors. We also carry out experiments to determine the effect of PCA obfuscation (as a means of disseminating sensitive transaction data for research and machine learning) on algorithmic performance of classifiers and show that while PCA does not significantly degrade performance, care should be taken to use the appropriate principle component size (dimensions) to avoid overfitting.

FRAug: Tackling Federated Learning with Non-IID Features via Representation Augmentation

Federated Learning (FL) is a decentralized learning paradigm, in which multiple clients collaboratively train deep learning models without centralizing their local data, and hence preserve data privacy. Real-world applications usually involve a distribution shift across the datasets of the different clients, which hurts the generalization ability of the clients to unseen samples from their respective data distributions. In this work, we address the recently proposed feature shift problem where the clients have different feature distributions, while the label distribution is the same. We propose Federated Representation Augmentation (FRAug) to tackle this practical and challenging problem. Our approach generates synthetic client-specific samples in the embedding space to augment the usually small client datasets. For that, we train a shared generative model to fuse the clients knowledge learned from their different feature distributions. This generator synthesizes client-agnostic embeddings, which are then locally transformed into client-specific embeddings by Representation Transformation Networks (RTNets). By transferring knowledge across the clients, the generated embeddings act as a regularizer for the client models and reduce overfitting to the local original datasets, hence improving generalization. Our empirical evaluation on public benchmarks and a real-world medical dataset demonstrates the effectiveness of the proposed method, which substantially outperforms the current state-of-the-art FL methods for non-IID features, including PartialFed and FedBN.